Heather is an exceptional sales consultant with extensive knowledge and experience in the senior living industry. She was able to customize her training to meet the specific needs of our team, which made it more engaging and effective. Her presentation style was dynamic, and she kept everyone involved and motivated throughout the training. We highly recommend Heather and Moon Mountain Senior Living Consulting, LLC to anyone looking for sales training and consulting services in the senior living industry. Her professionalism, expertise, and commitment to excellence are unmatched, and we are grateful for the valuable contribution she has made to our team's success.

We were very fortunate to have Heather assigned to our project! She brings a vast amount of experience and information as well as instant credibility to both the team and one on one training due to her time spent selling in senior living. She not only shares proven techniques effectively but also encourages and promotes new ways of conducting business and engaging with prospects. This method of training was well received from the staff as they felt they were taking part in a collaborative process rather than just being preached to on this important subject matter.

Heather was a sincere pleasure to work with. Heather is a very experienced professional, with well thought-out, practical teaching. We used her expertise in a group training setting, and she provided Q & A opportunities to help it sink in. Heather is a positive voice to encourage and teach sales professionals. I would not hesitate to have Heather work with your team!

Heather Lynch, CEO of Moon Mountain Senior Living Consulting came highly recommended by a trusted senior living colleague. The level of professionalism and customer service received was beyond any expectation I had. Heather is highly professional and top of her field. Heather was able to customize her on-site training to exactly what our team needed at the time, which was greatly appreciated. She has a calm, reassuring demeanor that makes others comfortable, she is genuine in her passion for her work, and it shows. I would not hesitate to contact Heather for any senior living sales training needs, remote or in person. Thank you, Heather, for your support, it was a true pleasure to work with you.

Heather and I have worked together on several projects within Senior Living. She is a valuable member of our team and creates an environment of poise, professionalism, and ownership. Heather brings a high caliber of sales, marketing, and advertising to owners and operators. She works side-by-side with community and corporate teams and provides a complete package for occupancy growth and stabilization. Heather has a wealth of knowledge and is always willing to help. Heather is solid and trustworthy, and I enjoy working with her.

Since your training I have generated 7 deposits, we’ve gotten one move in with another one scheduled within in the next few days!! It is working!! I tried your tip with the compelling message emails. Instead of sending a “checking in” email to a lead that was non-responsive, I switched up my verbiage and used the talking points you taught us in the online sales training. I got an in-depth response!!!! It’s incredible how something so simple can make such an impact!

I wanted to share with you how wonderful I thought Heather’s presentation was! Sincerely took in some awesome notes and had a few “Ah-ha” moments!!! I look forward to more of HER!

I learned some great tips from your training, Heather! I used one of the skills you taught and had a family reply “yes, that is exactly what we’re looking for.” And I got the deposit! It was so good to hear the adult daughter say exactly what you said the family would say!”

The training provided by Heather helped me open my mind to different ways to emotionally connect with my prospects. Being able to connect with them is the first step in guiding them through the emotional journey of what is next season of their lives looks like.

Heather is a coach like no other. She was one, in the very beginning of my career, that literally taught me everything I know. Her eye for marketing and sales is straight on site and she loves the senior living industry. Passion and knowledge are her strength. She is one smart woman that loves to help others.

Heather brings a level of enthusiasm and energy that boosts morale and motivates everyone around her to perform their best. Her professionalism and commitment to excellence have made her the perfect partner for our agency at the ADage Marketing Group, and I can confidently say that any organization would be fortunate to benefit from her expertise.

I always enjoyed the one-on-one visits with Heather as it pertained to community outreach. She always brought with her new and trending ideas on how to best externally market my product. Her feedback was inspiring and pushed me to think outside the box on how to best build relationships with referral sources. As a result of her consults with not only me but other admissions/marketing personnel, our census has continued to grow.

Thank you Heather for your informative and “marketing edge” tips for communicating and moving forward the sale with both families and the senior!! I personally took a lot of take-aways from our last discussion. I will be printing out a couple slides to share, excellent tips!!

Heather shared a vast amount of material in only two days. She followed up the training with a thorough recap and even provided copies of her presentations. I highly recommend Heather if your senior living community is looking for a sales trainer.

Heather radiates warmth and professionalism. I was lucky enough to have Heather as a sales trainer and she really knows the business of senior living. She generously shares her knowledge and makes the training relevant, interesting, and fun. In our class we had people who were new to sales and people with experience, and she was able to give everyone the tools they needed to improve their performance. I would highly recommend Heather’s services!

Heather has been an invaluable source of information and inspiration to me as I’ve learned to apply my skills to the realm of senior housing. The community I serve needs a somewhat different approach than many other retirement communities. Heather is able to observe and then collaborate with me to tweak best practices in a way that makes sense for Brightwood. I’m very grateful that I’ve had her as a sounding board and a partner as I’ve navigated my new position.

Heather's professionalism is nothing short of remarkable. She approaches her work with an unwavering level of dedication and integrity, consistently exceeding expectations. Working with Heather is not merely a partnership; it's a transformative journey enriched by her invaluable insights. Rarely do you encounter someone with such a profound depth of knowledge coupled with an innate ability to translate it into actionable insights.